This position is responsible for the overall Management of the Credit and Collections group Manila, Philippines and in implementing and monitoring consistent processes through the leverage of industry best practices and an optimal service to delivery ****
The role supports the Finance Order to Cash Transformation Manager in building a cost-effective, scalable process delivery ****which can support the Finance Transformation growth plans. Drive process effectiveness for the cash application functions as performed in Brady’s shared service locations to create a Centre of Excellence that positively impacts across other order to cash functional areas.
ESSENTIAL DUTIES AND RESPONSIBILITIES
• Day to day Management of the Credit and Collections Group, recruiting, assessing, training and managing local staff as well as the mentoring and development of direct reports.
• Together with the Global Order to Cash Transformation Manager, define the strategy and vision for the end to end Credit and Collections process, develop and implement
• Work as part of global teams to implement current and planned order to cash cost savings initiatives and process automation
• Continuous monitoring to identify areas that can be improved to increase productivity and efficiency and lead teams to implement necessary changes.
• Create a centre of excellence through development of Collections Team Leaders/Process Specialists who participate in the solution design and implementation
• Embed and manage effective ****of standard processes and perform continuous monitoring
• Work with IT Business Analysts on implementation and maintaining effective automated solutions
• Develop key metrics to measure the process effectiveness and efficiency
• Agree and manage Service Level Agreements (SLA’s) both for internal and external Order to Cash partners
• Report out on KPI’s and SLA’s through the BBPS Portal and develop effective countermeasures where targets have not been realized
• Monthly report out to management on key strategies and metrics
• Manage collaboration between the credit and collections teams and Cash Application
• Manage and maintain operational excellence process standardization and documented procedures
• Together with Global Order to Cash Transformation Manager, develop, implement, and embed global policies
CURRENT AND PLANNED AR INITIATIVES
• Continued rollout of the Get paid Collections and Dispute Management Platforms
• Get paid Application Upgrade
• Electronic Invoicing and consolidated billing
• Increased ****with order
• Credit Management Process Standardization
• Standard AR Reporting through QlikView
REQUIRED KNOWLEDGE, SKILLS AND ATTITUDES
• BA/BS in accounting, finance or related field and a minimum of 5 years of experience or equivalent experience with potential to progress
• Experience the finance function of a division in a multi-site company or enterprise.
• Experience in improving processes and proven track record of driving efficiency improvements.
• Passion for Lean Principles and strong will to deliver results
• Comfortable in challenging existing processes and performance
• Experience in managing multiple customers and points of contact
• Enthusiastic, self motivated and high levels of energy and drive – especially in the face of resistance or setbacks.
• Initiates, manages change and has strong leadership skills.
• Motivate and mentor direct/indirect reports
• Analytical and problem solving skills with ability to examine documents and investigate discrepancies.
• Is dedicated to meeting the expectations and requirements of internal and external customers and establishes and maintains effective relationships with customers and gains their trust and respect
• Ability to communicate concisely and descriptively in both oral and written format to all levels of management.
APPLY ONLINE! -->http://web1.bradycorp.com.ph/ »
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